Terms & Conditions
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the website https://undread-ftf.com/ and the purchase of products from Undread Workwear GmbH (“Company”, “we”, “us”, “our”).
By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, you must not use our website.
Company details:
[Company Name]
[Company Address]
Company Registration Number: [Insert]
VAT Number: [Insert]
Email: [Contact Email]
Phone: [Phone Number]
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2. Eligibility
By placing an order, you confirm that:
You are at least 18 years old, and
You have the legal capacity to enter into a binding contract.
For B2B customers, you confirm that you are authorized to place orders on behalf of your company.
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3. Products
We sell professional workwear, protective clothing, safety footwear, and related accessories.
Product descriptions, images, and specifications are provided for informational purposes only. Minor variations (e.g., color tone, stitching details, fabric texture) may occur.
Customized products (including embroidery, printing, branding, or tailored sizing) may differ slightly from previews.
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4. Orders
4.1 Order Placement
Orders can be placed via our website or by approved business quotation.
All orders are subject to acceptance by the Company.
4.2 Order Confirmation
After placing an order, you will receive an email confirmation. This does not constitute acceptance of the order.
The contract is concluded only when we dispatch the products or explicitly confirm acceptance.
4.3 Right to Refuse
We reserve the right to refuse or cancel an order if:
The product is out of stock
Payment authorization fails
There is a pricing or typographical error
Fraud is suspected
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5. Pricing and Payment
5.1 Pricing
All prices are displayed in [Currency].
VAT is included/excluded (specify as applicable).
Shipping costs are calculated at checkout.
We reserve the right to change prices at any time. The price applicable is the one shown at the time of order.
5.2 Payment Methods
We accept payment via:
Credit/Debit card
Bank transfer
Online payment providers
Approved B2B invoice terms (where agreed)
Payment must be received before dispatch unless otherwise agreed.
5.3 Late Payments (B2B)
For business customers purchasing on invoice terms, late payments may result in:
Statutory interest
Debt collection procedures
Suspension of further deliveries
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6. Delivery
6.1 Shipping
We ship to [List Countries or “EU / Worldwide”].
Estimated delivery times are provided for guidance only.
We are not liable for delays caused by courier services, customs, or force majeure.
6.2 Risk Transfer
Risk passes to the customer upon delivery.
For business customers, risk may transfer upon dispatch, depending on agreed Incoterms.
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7. Returns and Withdrawal
7.1 Consumer Right of Withdrawal (EU Customers)
Consumers have the right to withdraw from the contract within 14 days of receiving the goods, without giving any reason.
To exercise this right, contact: [Email Address]
Returned goods must be unused and in original condition.
Refunds will be processed within 14 days of receiving the returned goods.
7.2 Exceptions
The right of withdrawal does not apply to:
Customized or personalized workwear
Embroidered or printed items
Tailored or altered garments
Goods made to customer specifications
7.3 Business Customers
Unless otherwise agreed in writing, B2B sales are final and non-refundable.
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8. Defective or Damaged Goods
If you receive defective or damaged goods, you must notify us within 7 days of delivery.
We may:
Replace the product
Repair the product
Issue a refund
This does not affect statutory warranty rights.
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9. Product Use and Safety
Workwear and protective equipment must be used in accordance with manufacturer guidelines.
The Company is not liable for injuries resulting from:
Improper use
Failure to follow safety instructions
Unauthorized modifications
It is the employer’s responsibility (for B2B customers) to ensure suitability of PPE for workplace hazards.
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10. Intellectual Property
All content on this website, including:
Logos
Images
Product descriptions
Designs
Branding
is the property of [Company Name] and may not be copied, reproduced, or distributed without prior written consent.
Customized branding provided by customers remains their responsibility regarding intellectual property rights.
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11. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for:
Indirect or consequential damages
Loss of profits
Loss of business
Production downtime
Nothing in these Terms limits liability for:
Death or personal injury caused by negligence
Fraud
Mandatory statutory rights
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12. Force Majeure
We shall not be liable for delays or failure to perform due to events beyond our reasonable control, including:
Natural disasters
Supply chain disruptions
Strikes
Government restrictions
Pandemics
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13. Governing Law and Jurisdiction
These Terms are governed by the laws of [Country].
Any disputes shall be subject to the exclusive jurisdiction of the courts of [Country], unless mandatory consumer protection laws provide otherwise.
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14. Amendments
We reserve the right to amend these Terms at any time. Updated versions will be published on the website.
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15. Contact Information
For questions regarding these Terms, please contact:
[Company Name]
[Address]
Email: [Email]
Phone: [Phone]
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